Tips on how to clear up any design downside via working out its roots

In this article, you’ll learn (or remember) what is the one thing you need to start solving any problem. I wrote this originally for a talk I gave a while ago, and I also posted a video on my youtube channel, but I adapted it so you can read it.

Ok… let’s start with a story.

Me, holding a shiny new building on my hand, with sparkles on my eyes.